This privacy policy describes how Loud Commerce collects, uses, and shares data. It also describes your rights to control data about you. Legally speaking, Loud Commerce, LLC (“we”, “us”, “our”, or “Loud Commerce”) is the “controller” of this data and is primarily responsible for how it is collected, used, and shared.

The disclosures in this privacy policy cover Loud Commerce websites, client platforms, portals, and similar technologies. We refer to all these together as our “Sites”.

Some platforms or partners we use or link to from the Sites may collect data for their own purposes as controller or joint controller. Those platforms or partners will provide their own privacy policy, which will apply to their collection and use of data collected for their own or joint purposes. We do our best to partner with companies we trust to responsibly handle data about you, but please have a look at these other privacy policies so you understand how those partners will use your data.

If you have questions or concerns about this privacy policy or our data practices, contact us at admin@loudco.co.

We collect and use data about you as described here. Some data may be optional. The uses described here may be subject to your consent or other choices as required by privacy laws or other legal requirements.

IP address or similar network information, browser information, device identifiers information, cookie or similar identifiers, location based on IP address, language and time zone settings, and page interactions (such as scrolling, clicks, length of visits, pages viewed).

Understand traffic volume and use of our Sites, understand user demographics, identify and resolve technical issues, develop and personalize new features, generate audiences for online advertising, and measure the effectiveness of online advertising.

Email address, name, and in some cases city/country. We also collect information about how often emails are opened and links clicked from our emails.

Operate our mailing list, understand and improve the performance of our mailing list, create audience segments on social media or advertising platforms, and maintain records of our customers.

Name, billing address, email address, phone number, identity verification information, publishing agreements, publishing rights, statements or other information regarding existing and prior payments, and subscription information.

Identify you as required by banking regulations, payment processing, perform our services and provide customer support, understand and predict sales including through machine learning models, analyze customer trends, research and develop new products, manage our finance and accounting obligations, and maintain records of our customers.

Name, email address, order information, and any information you provide about your question or concern.

Respond to your questions or concerns, research and address product or service issues.

In addition to the above, we may use any data collected about you to manage your rights and choices, comply with legal or regulatory obligations, resolve disputes and enforce our agreements, secure our Sites, prevent fraud or other misuse, and protect the safety of our customers.

For individuals in the European Economic Area or United Kingdom, our legal bases of processing are:

We may share information about you in the following ways:

We may engage in common data practices that are considered a "sale" of personal information under certain laws including the California Consumer Privacy Act. These include use of "custom audience" advertising features and standard online advertising tools on social media platforms such as TikTok, Meta, Google, and Snapchat.

We do not sell or share your mobile phone number with third parties or affiliates for marketing purposes. However, your phone number may be transferred to a third party as part of a sale or merger of our company or assets.

You may have the right to control how we collect, use, or share information about you, including rights to access, correct, delete, obtain copies of, withdraw consent for, or opt out of online advertising or other processing of data about you.

To exercise these rights, please contact us as described in the “How to contact us” section above. We will respond as quickly as we can within the time periods required by applicable laws, which in most cases is between 30 and 45 days.

Our default rule is that we keep information about you as long as it is needed for the purpose it was collected or for a use disclosed above. We will use reasonable security measures to protect your data.

We may use service providers that store data in different parts of the world, including the United States. We take steps to ensure our service providers comply with international data transfer requirements, usually through approved data transfer agreements.

Our Sites are not directed to children. If you believe we have collected data about your child, please contact us and we will either delete that data or obtain your parental consent for its use.

We may use advertising technologies including cookies, tags, pixels, or similar. These technologies allow us to identify audiences of current or potential customers and target them with promotions and advertisements that we think may be of interest.

Some of these ads may be personalized, meaning they are intended to be relevant based on your prior activity or demographic information we or the advertising partner has about you.

We use analytics technologies to collect information about how users engage with our Sites.

Any material changes we make to our privacy policy in the future will be posted here. We will also notify you of privacy policy changes through email, login notifications, or other mechanisms reasonably designed to provide notice of the changes. We encourage you to check our privacy policy periodically to refresh your understanding of our data practices.

Certain local laws require specific disclosures related to our data practices.

Residents of certain US states (including California, Colorado, Connecticut, Delaware, Iowa, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Tennessee, Texas, Utah, and Virginia) may have some or all of the following rights, which can be exercised by contacting us as described in the “How to contact us” section above:

If you are a resident of California, you may opt out of having your personal information shared with third parties for the third party’s direct marketing purposes.

We collect personal information from:

If you are not satisfied with the results of a privacy rights request you can contact us to appeal our decision as described in the "How to contact us" section above. Please include "Appeal" in the subject line of your message.

We may require validation of your identity before fulfilling your privacy rights request. Validation will vary depending on the type of request and risk of disclosure to an unauthorized person. Validation steps may include providing a copy of a government-issued identification or similar, logging in with an account, or providing other details that support the authenticity of the request.

You may designate a third party as an agent to make privacy rights requests on your behalf. An agent must be designated in writing or through a power of attorney. We will require a designated agent to validate their authority prior to fulfilling requests made on your behalf.

If you are located in the European Economic Area or United Kingdom, you may have additional rights regarding our processing of personal data about you.

You may the right to:

If you believe our processing of personal data about you does not comply with applicable laws, you may also have the right to lodge a complaint with your local supervisory authority.

We do not process your personal data for automated decision-making.

Our processing of your personal data may require transfer of your personal data outside of the European Economic Area and United Kingdom. In these cases we will take steps to apply approved safeguards, usually through approved data transfer agreements.

In some cases you may have the right to request a copy of these safeguards, which you can do by contacting us as described in the "How to contact us" section above.